Frequently asked questions

How does it work?

Upload an image, choose simple or complex design, pick 3D printing or STL download, and add any special instructions. We finalize your cookie cutter within 48 hours. Printed orders ship within 5–7 business days; STL orders include a download link by email.

What's the difference between 3D printed and STL?

3D printed means we print your cutter and ship it to your US address — ready to use. STL download gives you a digital file to print yourself on any compatible 3D printer. You can mix both in one order.

Where do you ship?

We currently ship 3D-printed cookie cutters within the United States. You'll enter your shipping address during secure Stripe checkout. Shipping cost is calculated at checkout.

What file format do STL orders get?

STL files compatible with standard FDM 3D printers. You can print the cookie cutter yourself or send the file to a print service.

What sizes are available?

• Small (S): 2.5" max width
• Medium (M): 3.5" max width
• Large (L): 4.5" max width

How is pricing calculated?

3D printed simple outlines start at $10.00; STL simple outlines start at $5.00. Designs with internal details (like eyes or mouths) cost more — $15.00 printed or $10.00 STL for the first item. Each additional cutter in the same order is $5.00. Sales tax and shipping are calculated at checkout.

Can I upload any image?

You must have the rights to any image you upload. We may reject orders containing copyrighted or trademarked content. See our Terms of Service.